Shipping policy

Thank you for shopping with ClearHaven.

Because we sell digital products, no physical items are shipped. All purchases are delivered electronically.

Digital Delivery

Once your payment has been successfully processed, your digital purchase will be made available for download or access. In most cases, delivery is immediate.

You will typically receive:

  • An order confirmation email.

  • A confirmation email containing your download link or access instructions.

If you do not receive these emails within a few minutes, please check your spam or junk folder before contacting us.

Delivery Delays

While most orders are delivered instantly, occasional delays may occur due to:

  • Payment verification.

  • Temporary technical issues.

  • Email delivery delays.

  • Internet or service interruptions.

If you have not received access to your purchase within 24 hours, please contact us and we will be happy to assist you.

Download Issues

If you experience any difficulty downloading or accessing your purchase, please contact us with your order number and a description of the issue. We will try our best to resolve technical problems as quickly as possible.

Shipping Fees

Because all products are delivered digitally, there are no shipping charges.

Contact Us

If you have any questions about your order or need assistance accessing your purchase, please contact us through the contact information provided on our website.

We aim to respond to all customer inquiries within 3 business days.