Privacy policy

At ClearHaven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or purchase our digital products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect information including:

  • Your name.

  • Your email address.

  • Billing information.

  • Order history.

  • Device information, browser type, and IP address.

  • Website usage information collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver purchased digital products.

  • Respond to customer service requests.

  • Improve our website and user experience.

  • Prevent fraud and unauthorized transactions.

  • Comply with legal obligations.

  • Send order confirmations, receipts, and important account or purchase-related communications.

If you choose to subscribe, we may also send promotional emails. You may unsubscribe at any time using the link included in those emails.

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

4. Payment Processing

Payments are processed through trusted third-party payment providers. ClearHaven does not store your full payment card information.

Please refer to the privacy policies of the payment providers you choose during checkout for more information about how they process your payment information.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary to:

  • Process payments.

  • Deliver digital products.

  • Operate our website.

  • Comply with applicable laws or legal requests.

  • Protect our legal rights or prevent fraud.

Our service providers are only permitted to use your information to perform services on our behalf.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information, where permitted by law.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on your consent.

To exercise any applicable rights, please contact us using the contact information provided on our website.

9. Children's Privacy

Our website and digital products are not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

10. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

Thank you for trusting ClearHaven.